OUR SERVICES

We provide reliable and scalable technology solutions that help organizations improve performance, strengthen security, and support long-term growth. Teledata partners with leading technology providers to offer a wide range of products and support tailored to your needs.

LEADERSHIP AT THE INTERSECTION OF TECHNOLOGY & BUSINESS PROCESSES.

Customer requirements are shifting and leading a new era of business value, delivered through IT solutions. Teledata is ready to provide this value by taking a leadership position at the intersection of the technology and customer business processes.  We are capable of delivering a complete, flexible and reliable service-oriented IT Telecommunications and Data Network Infrastructure.

In addition to our most trusted partners, Teledata prides itself in its expertise in applications development that support and enhance Teledata’s Voice and Data solutions. Our team aims to provide fully integrated and customized end-to-end applications either as a stand-alone or as a middleware.

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TELEDATA SUPPORT TEAM

Teledata has established a support team from multiple groups in the organization to execute agreed support plan.

Customer Care

Dedicated Support Teams

24x7 Technical Helpdesk

Level 1 Problem Isolation

Technical Support

Hardware and Software Maintenance Tasks

Level 2 Problem Isolation

Feet On The Street Support

Manpower and Sparing

On-site service support

Advance Parts Replacement (APR)

Hardware Sparing Option

Teledata’s customer oriented support services, 24x7 Technical Helpdesk, own ticketing system, and technical expertise will assure Customer Service Levels are met and even exceeded.

TECHNICAL PROJECT EXPERTISE

Our employee roster boasts of trained professional business development executives, customer relationship engineers, solution architects, and project managers. Our employees are chosen because of their expertise in the field of convergence, and they are empowered to promptly respond to customers’ requirements.

We define great customer service

Doing the right thing

Take full ownership always

Exceeding the goals

Courteous and Expert

Building lasting
bonds

OUR CUSTOMERS

Teledata values customer satisfaction. We continuously provide customers with products, services, and training combined with applied solutions that are best suited to their requirements.

 

We work with each customer to create innovative solutions to maximize productivity, cost savings, competitiveness, security, performance, business continuity and flexibility. Our utmost concern is enabling customers to meet their operating requirements while achieving optimal returns on their investment.

Products

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